SXSW Interactive, Austin Texas. 15 March 2015
Panel on “Gaming the Hospital for High Quality Patient Care”
Hospitals in the US are in crisis. Pressure and stress threaten to create disengaged hospital workers — an unsettling prospect that can be dangerous to patients. Meanwhile, the Affordable Care Act ushered in a shift to value-based purchasing, which ties payer dollars to quality of patient care. To ensure high-quality patient experiences, an outcome dependent on the dedication, skill and compassion of healthcare workers, interactive gaming may aid hospitals seeking to improve employee engagement.
In this panel we’ll discuss the opportunity for gamification to boost hospital staff engagement, which improves when employees believe their hospital truly values quality care and have clear, measurable goals allowing them to understand how their performance drives hospital success. Interactive platforms enabling real-time evaluation and game mechanics that engage employees with friendly competition can solve problems in the hospital workplace related to high stress and low sense of community.
Presenters: Clint Carlos, CEO & Founder, AMPT Health (Gear Five Studio); Graham Lowe, President, Graham Lowe Group; Paula van de Nes, Director of Medical Strategy, LLNS