Keynote presentation to “Leadership 2005: Enhancing Organizational Effectiveness”, Conference sponsored by the Nova Scotia Association of Health Organizations. Halifax, NS. Description: Human resources are the weakest link in the performance of the health system. Inadequate attention has been given to the people issues that matter most in providing quality health care – issues like morale, […]
Healthcare Workplaces
How hospitals become great places to work
This article describes the cultural practices of 7 hospitals on Fortune magazine’s "100 Best Companies to Work For in America" list.
Raising the Bar for People Practices: Helping All Health Organizations Become “Preferred Employers”
This article outlines how professional, employer, industry and government organizations across Canada can collaborate to raise the bar for human resource practices and the quality of work life in Canada’s health care organizations. Published in Healthcare Quarterly, Volume 8 Number 1, 2005.
Thriving on Healthy: Reaping the Benefits in Our Workplaces
Keynote presentation at “Healthy Workplaces in Action 2004: Thriving in Challenge!” 4th Annual International Conference. Date: November 17-18, 2004. Location: Hilton Suites Toronto/Markham Conference Centre & Spa, Markham, Ontario. Sponsored by the Registered Nurses Association of Ontario.
Strategies for creating healthy health care workplaces
Opening keynote talk at the 11th Annual Occupational Hazards to Health Care Workers conference, Vancouver, May 18-20.
Becoming champions for organizational effectiveness: How middle managers can link people and results
Keynote presentation at the Canadian College of Health Service Executives(CCHSE)Health Care Middle Management Conference. April 22-23, Mississauga, ON. Middle managers are the drivers of organizational success. Their efforts in creating supportive work environments in which all staff can thrive are what make health care organizations highly effective. But linking people and results is not easy, […]
Strategies for Creating High-Quality Health Care Workplaces in Alberta
Keynote presentation at the Health Authorities Conference 2004, "Beyond Boundaries: Leading Health Care in Alberta." Edmonton, Alberta. March 15 – 16, 2004. Human resources are the weakest link in the health care system. That’s because inadequate attention has been given to the ‘soft’ people issues that matter most in providing quality health care – issues […]
Creating healthy workplaces for all health care workers
Keynote presentation at the Health Sciences Association of Alberta, Labour Relations Conference, Edmonton.
Rethinking Work: Understanding the New Workforce and Workplace
Keynote presentation at the Ontario Hospital Association’s Healthy Hospital Innovative Practices Symposium. Toronto.
High-quality healthcare workplaces: A vision and action plan
Looking into a future marked by intense competition for talent, growing numbers of employers are striving to create “workplaces of choice.” Yet, despite the consensus that health human resources are a vital piece of the healthcare reform puzzle, few health service organizations have developed comprehensive strategies to address work environment issues. The cumulative impact of […]