Read my blog on workplace mental health at the SANDBOX, Alberta School Employee Benefit Plan’s (ASEBP) blog site. This site features blogs with ideas for promoting employee wellness in Alberta’s schools and school jurisdictions — and beyond. To quote the site: “The Sandbox stands out as the comprehensive support system for workplace wellness champions in the K-12 education system in Alberta.”
Here is an update on my research with NRC Health and Ontario hospitals.
My article entitled Are Hospital Employees’ Work Experience and Patient Experience Related? was published today in Longwoods eLetter.
The key finding: The more engaged employees are, the more positively they rate their hospital as a place to work, the more they trust their organization, the higher the perceived quality of patient care delivered by their unit, and the more they consider their work environment to be ‘patient centred’, the more likely it is that inpatients would recommend the hospital to family or friends and highly rate the quality of care they received.
I will be presenting an interactive 60 minute Webinar on this topic, sponsored by NRC Health:
Thursday, November 2 | 11:00 AM ET
Many hospitals have taken steps to cultivate a highly-engaged workforce, expecting that higher engagement translates into better patient care. While there is an abundance of evidence from other industries that engaged employees perform their jobs better, there is far less attention to this engagement – performance link in healthcare.
• Understand how different indicators of employee engagement relate to each other.
• Discover the relationship between levels of employee engagement and patient reported experience
• Learn the science behind correlating employee experience items to a global rating question.
Sincerely, GRAHAM LOWE
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Are Hospital Employees’ Work Experience and Patient Experience Related? by Graham Lowe
The more engaged employees are, the more positively they rate their hospital as a place to work, the more they trust their organization, the higher the perceived quality of patient care delivered by their unit, and the more they consider their work environment to be ‘patient centred’, the more likely it is that inpatients would recommend the hospital to family or friends and highly rate the quality of care they received.
Longwoods eLetter October 24, 2017
We welcome you to this half day seminar on “Building a Culture of Health and Safety” presented by UBC Okanagan, Andrew Peller Limited and WorkSafeBC.
The benefits of a positive workplace culture can’t be ignored. This workshop provides safety professionals, human resource professionals, supervisors, management leaders and others with basic principles to help you engage your organization in building a culture of health and safety. Join our accomplished community speakers Graham Lowe and Tracey Hawthorn as they share their insights and perspectives on achieving safer, healthier and more productive workplaces.
“Make Safety a Habit” and participate with us in North American Occupational Safety and Health (NAOSH) Week 2017. NAOSH week is May 7-13.
Date: Friday May 12th, 2017 Time: 8:00am – 11:30am Location: UBC Okanagan University Centre (UNC) Room 200 Cost: No Charge – Registration Required (http://www.riskmanagement.ok.ubc.ca/registration
Graham Lowe will present a one-hour webinar on Building Resilience for Leaders and Organizations
Live Event: May 26, 2017 – 11:00am PST, 2:00pm EST
Successful leaders have the capacity to thrive in the face of adversity and feel confident, optimistic and hopeful about the future. These traits – which can be learned – contribute to leaders’ personal well-being, that of their employees and a more successful organization.
You will learn: what resilience is; how the latest research links it to employee well-being and organizational performance; how building resilience contributes to a psychologically health work environment; and the steps you can take to build resilience in your organization.
This Effective Workplace Webinar is sponsored by the Canadian Institute for the Relief of Pain and Disability (CIRPD)
I will be presenting a talk on “Designing Work to Improve Well-being and Performance” at the Conference Board’s Council on Workplace Health and Wellness in Vancouver, May 25, 2017
The talk is based on my new book, with Frank Graves, Redesigning Work. Here is a description of the talk:
Canadians’ quality of life is above average compared with other nations, yet we have the potential to do better. For this to happen, we must connect the quality of work with the overall quality of life. Evidence presented in my new book (with Frank Graves), Redesigning Work, show rising levels of job stress, work-life conflict and job dissatisfaction among Canadians over the past decade. These work problems detract from a person’s quality of life, as well as from their job performance. In this presentation, I will explore how modest changes in people’s jobs and workplaces – changes that reflect what they want and need – will improve overall well-being, raise work engagement levels and result in a more innovative, collaborative and effective workforce.