The old industrial era was stressful for workers. Factories churning out endless consumer products were built around assembly line jobs, which were physically taxing and mind-numbingly boring. In today’s global knowledge economy, robots or workers in developing countries do most of the factory work. The "blue-collar blues," as factory worker dissatisfaction was called in the sixties and seventies, no longer is a major threat to productivity. Originally published in the Globe and Mail, October 2002.
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Creating Healthy Organizations