Canadian Nurses Association (CNA) convened in 2002 a national workshop in Ottawa to develop quality of worklife indicators for nurses in Canada. Using a collaborative, consensus-building process the workshop actively engaged participants in identifying a set of practical quality of worklife indicators (QWI) that will make a measurable difference for professional nurses. The workshop’s major recommendation is that these indicators be incorporated into the Canadian Council on Health Services Accreditation (CCHSA) Achieving Improved Measurement (AIM) standards used for accrediting healthcare organizations.
Report text
Creating Healthy Organizations